Case Study: Attekmi streamlines support and sales in Slack with eesel AI

AdTech company Attekmi sales and support inside Slack, based on Confluence

Attekmi, an AdTech solutions company, faced the challenge of its employees being unable to quickly access critical product knowledge stored in Confluence. This led to slow, inconsistent responses to complex customer questions and hindered the team's efficiency. They implemented eesel's AI Internal Chat to solve this problem.

The solution from eesel seamlessly integrated their Confluence knowledge base directly into Slack. Employees could now get instant, accurate answers by asking the AI questions in their existing workflow. This resulted in significantly less time spent searching for information, faster and more consistent customer support, and the ability to scale their operations without adding more staff.

Attekmi