Case Study: Gett (corporate ride‑hailing app) achieves faster driver onboarding and improved engagement with EduMe (Workforce Success platform)

Ride hailing app Gett use EduMe to onboard new drivers

Gett, the corporate transportation company operating in over 135 cities, turned to EduMe to solve a persistent onboarding challenge: their driver team was spending significant time — roughly 30 minutes per new driver — delivering the same training over the phone to a dispersed international network. Gett chose EduMe’s Workforce Success platform to centralize, streamline and scale driver training and communications.

EduMe implemented its Workforce Success solution to deliver bite-sized, trackable onboarding and ongoing learning to Gett’s drivers, with hands-on support from the EduMe team. The result: consistent training across markets, visibility into who has "seen and understood" content to inform decisions, and the measurable freeing up of staff time by eliminating ~30-minute phone sessions per driver — boosting productivity, engagement and customer service for Gett.

Gett

Andrew Carpenter

Driver Engagement Manager