Case Study: Manchester City Schools cuts costs and simplifies phone billing with ENA SmartVoice

Manchester City Schools Dials Back the Paperwork and Cuts Costs With ENA SmartVoice

Manchester City Schools worked with Education Networks of America (ENA) to replace an outdated, costly phone system that was difficult to manage and produced a confusing 69-page bill. The district wanted a low-maintenance, reliable, and cost-effective VoIP solution that would simplify billing and reduce the need for on-site equipment.

Education Networks of America implemented ENA SmartVoice, a fully managed cloud-based VoIP service, across more than 150 phones in classrooms and offices. The result was a smoother installation, easier administration, and a dramatic reduction in paperwork to a single-page bill, helping Manchester City Schools cut costs while gaining useful features like voicemail-to-email, call forwarding, and portal-based control.

Manchester City Schools

Mark Howell

Director of Technology