Case Study: Village of Chester achieves greater efficiency and accuracy with Edmunds GovTech

Village of Chester - Customer Case Study

The Village of Chester, a small village government in New York, faced inefficiencies and a high potential for error due to its use of two separate, unintegrated software programs for its operations. The lack of a unified system complicated reconciliation and reporting. After their previous provider was acquired, they sought a new solution and were referred to Edmunds GovTech.

Edmunds GovTech implemented its fully-integrated software platform, which includes modules for finance, utility billing, and permitting. The solution eliminated the challenges of using multiple databases, making reporting seamless. The village specifically praised the software's drill-down feature for quickly retrieving information. Edmunds GovTech helped the Village of Chester significantly increase its operational efficiency and accuracy.

Village of Chester