Case Study: Town of Wilkesboro streamlines municipal operations with Edmunds GovTech

Town of Wilkesboro - Customer Case Study

The Town of Wilkesboro faced significant operational difficulties due to its antiquated municipal management software from Harris Computer, which lacked necessary functionality and was supported by subpar customer service. To modernize, the town selected Edmunds GovTech as its new provider, implementing its Finance Super Suite and other modules for finance, HR, and utility billing.

Edmunds GovTech provided a tailored, next-generation ERP solution that included individualized customer care, hands-on training, and ongoing support. As a result, the Town of Wilkesboro streamlined its office operations and resolved its software dilemma, benefiting from the platform's direct connectivity and continuous enhancements.

Town of Wilkesboro