Case Study: Town of Stuyvesant modernizes operations and improves community engagement with Edmunds GovTech

Town of Stuyvesant - Customer Case Study

The Town of Stuyvesant, a municipal government in New York, faced challenges due to scarce and difficult-to-coordinate part-time IT support after building its new town hall. This frustration led them to seek a vendor with local government expertise, and they turned to Edmunds GovTech for a solution involving managed IT services and software.

Edmunds GovTech implemented its Tax Billing & Collections, Permitting & Code Enforcement, and Clerk software modules for the town. Furthermore, they provided outsourced managed IT services, cybersecurity, and business continuity planning. The results included updated, easy-to-use technology, a new community-engagement website, and access to full-time, professional IT support. The Town of Stuyvesant reported that Edmunds GovTech exceeded their expectations with personalized assistance and expert guidance, making them feel more connected and prepared to achieve their goals.

Town of Stuyvesant