Case Study: Town of North East improves reporting and automates processes with Edmunds GovTech

Town of North East - Customer Case Study

The Town of North East, a municipality in Maryland, faced significant challenges with its previous ERP system from Northern Data Systems. The software's lack of integrated modules caused numerous posting issues, and the provider offered little knowledgeable support to resolve them, preventing staff from accomplishing everyday tasks.

The town implemented a comprehensive suite of software modules from Edmunds GovTech, including Finance, Utility Billing, and Payroll & HR. Edmunds GovTech provided a seamlessly integrated system at a competitive price point. As a result, the Town of North East achieved consistency across all modules, simplified training, and modernized its manual, paper-driven processes into electronic and automated ones, with improved reporting features that made CAFR reporting significantly easier.

Town of North East