Case Study: Town of Kilmarnock streamlines reporting and improves efficiency with Edmunds GovTech

Town of Kilmarnock - Customer Case Study

The Town of Kilmarnock faced significant challenges with its previous ERP software vendor, which was not Microsoft Windows-based, provided difficult reporting, and offered unreliable support. To better serve its 1,200 utility accounts, the town sought a new solution and engaged with Edmunds GovTech.

Edmunds GovTech implemented its integrated modules, providing a Windows-based platform that streamlined the town's business processes. The solution, which included simplified reporting and excellent support services, resulted in increased operational efficiency and easy access to historical data. The Town of Kilmarnock was highly satisfied with Edmunds' implementation and training process following its transition in 2012.

Town of Kilmarnock