Case Study: North Shore Window & Door Inc achieves faster, simpler quoting and increased orders with Edgenet m2o configurator

North Shore Window & Door Inc - Customer Case Study

North Shore Window and Door Inc, a luxury windows and doors dealer in Ronkonkoma and Bridgehampton, NY, struggled with slow, manufacturer-focused quoting tools that interrupted workflows, forced time-consuming work-arounds, and made it hard to train staff. To address these challenges they adopted Edgenet’s m2o configurator for custom configuration and quoting.

Edgenet implemented the m2o configurator to handle complex projects simply and elegantly, speeding quoting and ordering while serving as a practical training tool for new employees; ongoing improvements based on dealer feedback further streamlined the process. As a result, North Shore Window and Door Inc reports faster, more accurate quotes, fewer interruptions and manual work-arounds, and an overall increase in quotes and orders thanks to Edgenet.

North Shore Window and Door Inc

Rich Raffa

North Shore Window and Door Inc