Edge of the Web
21 Case Studies
A Edge of the Web Case Study
Parking4Cruises, an established cruise parking company, faced challenges with a cumbersome booking process and stagnant growth. They partnered with Edge of the Web to develop a revolutionary online booking system aimed at increasing revenue and simplifying the customer experience.
Edge of the Web implemented a solution featuring industry-first innovations, including DVLA and SMS API integrations that halved the required form fields and eliminated the need for customers to specify drop-off times. This vastly improved booking experience, along with a new page showcasing their secure compound, inspired customer confidence. The results for Parking4Cruises included a 14% increase in revenue and a 253% return on investment within the first 12 months, alongside a significant reduction in admin support time.