Case Study: Charles H. Greenthal Management Corp. achieves same-day invoice uploads and scalable AP automation with Edenred Pay

Charles H. Greenthal Management Corp. - Customer Case Study

Charles H. Greenthal Management Corp., a New York–area property management firm overseeing 250+ properties, struggled with slow, paper‑dependent accounts payable: about 1,000 emailed invoices per month plus mailed invoices that weren’t visible in its MDS property management software until keyed. After adding 50 buildings and moving to a slower‑mail area, invoices were often late or missing and manual data entry took 3–5 days, limiting the payables team’s ability to perform analysis. To address this, Greenthal engaged Edenred Pay and its cloud‑based invoice‑to‑pay automation solution.

Edenred Pay deployed a platform that pulls invoices from email, extracts and validates invoice data against Greenthal’s property management system, uploads matching invoices directly, and digitally routes exceptions for review. Since going live in March 2019, Edenred Pay has enabled Greenthal to upload 70% of emailed invoices the same day without employee intervention, improved invoice tracking, freed AP staff for higher‑value analysis, supported portfolio growth without adding headcount, and maintained business continuity for remote work during COVID‑19.

Charles H. Greenthal Management Corp.

Ramon Reynoso Greenthal

IT Director