Case Study: Hotel Emma increases bottom line by $30K/year and saves 4–5 hrs/week on AP with Edenred Pay (CSI Paysystems)

Boutique hotel increases bottom line by $30K a year since implementing CSI Paysystems

Hotel Emma, an independently owned boutique hotel in San Antonio’s Historic Pearl Neighborhood, faced an inefficient accounts payable process dominated by manual paper checks that required routing for approvals and two signatures, slowing payments to vendors. To modernize AP, Hotel Emma turned to Edenred Pay and its electronic payments platform to automate payments and streamline vendor payouts.

Edenred Pay implemented a nearly seamless integration, handled vendor enrollment and staff training, and led ongoing outreach to convert check-reliant suppliers. As a result, roughly 40% of payments now flow through Edenred Pay’s platform, saving the finance team 4–5 hours per week and generating more than $30,000 a year in cash-back rebates that directly improve Hotel Emma’s bottom line.

Hotel Emma

Jon Sakshaug

Vice President of Finance