Case Study: Emigrant Bank saves over $300K on healthcare with Eden Health

How a Savings Bank Saves Money on Healthcare: A Conversation with Eve West, SVP HR at Emigrant Bank

Emigrant Bank, a large privately owned savings bank with about 700 employees and many subsidiary companies, needed a better way to handle employee healthcare support while keeping costs down. HR leader Eve West was spending significant time answering benefits, claims, and medical questions, and the team was looking for an affordable healthcare solution that could improve access and reduce the burden on HR.

Eden Health provided Emigrant Bank with telemedicine, easy online appointment booking, workplace pop-up clinics, integrated behavioral health, and insurance navigators to help employees with claims and billing questions. The result was strong employee adoption and better support for HR, plus meaningful savings: Emigrant Bank reported a zero increase in health insurance costs for the year, which Eve estimated saved more than $300,000, while Eden Health also reduced the time HR spent handling benefits issues.

Emigrant Bank

Eve West

SVP, Human Resources