Case Study: Tennis Australia trains 500+ casual staff faster with SC Training (formerly EdApp)

Tennis Australia trains 500+ staff faster with EdApp

Tennis Australia, the organizer of the Australian Open, faced the challenge of efficiently training over 500 part-time and casual staff, including ball kids and retail teams. The scheduling difficulties of coordinating a large, dispersed workforce with other commitments like school necessitated a flexible training solution. They turned to the vendor SC Training (formerly EdApp) for a mobile learning management system.

SC Training provided a smartphone-accessible platform featuring bite-sized, gamified lessons that staff could complete at their own convenience. The solution allowed for quick deployment via QR codes or invite links. Partnering with SC Training's experts, Tennis Australia transformed existing materials into engaging courses. This approach eliminated the need for mass in-person sessions, leading to faster training rollout, higher completion rates, and better knowledge retention for the staff.

Tennis Australia