Case Study: Raisin Rack achieves seamless multistore pricing and replication with ECRS CATAPULT

Raisin Rack keeps 2 stores in sync every hour with ECRS

Raisin Rack Natural Food Market, a two-store grocer in Ohio, faced the challenge of managing its growing business across two locations. To modernize their operations and keep up with increasing demand, they needed a Windows-based point-of-sale system that could seamlessly connect both stores. They partnered with vendor ECRS to implement its CATAPULT software, specifically utilizing the Multistore module.

ECRS implemented the CATAPULT Multistore module, which uses automated replication to synchronize data between the stores and headquarters every hour. This solution ensured consistent pricing for customer returns and enabled zone pricing to stay competitive with local markets. The measurable impacts included drastically faster credit card authorizations, dropping from 8-15 seconds to just 2-3 seconds, which justified the cost of their new DSL internet connection. The owner reported that the transition was smooth and the system provided the flexibility needed for their automation.

Raisin Rack