Case Study: Raisin Rack achieves streamlined multistore management and consistent pricing with ECRS CATAPULT

Raisin Rack Installs CATAPULT’s Multistore Module

Raisin Rack, a two‑store natural food market in central Ohio that has doubled its business in recent years, needed a modern, Windows‑based POS and reliable multistore management to handle rising transaction volumes and keep pricing consistent across locations. After five years with ECRS, owner Don Caster migrated from ECRS’s DOS systems to the CATAPULT® Multistore module to centralize headquarters control, streamline returns and maintain competitive, store‑specific pricing.

ECRS implemented CATAPULT’s background replication (set to run hourly over DSL), Zone Pricing and centralized promotions, delivering faster credit card authorizations (2–3 seconds vs. 8–15 seconds) that Caster values at about $35/month and enabling seamless price consistency and returns between stores. The solution requires little maintenance, supports Raisin Rack’s two 10,000 sq. ft. locations and 300–400 daily transactions, and — combined with ECRS’s highly rated technical support — has helped Raisin Rack scale profitability and operational efficiency.

Raisin Rack

Don Caster

Owner