ECRS
21 Case Studies
Case Study: Glover Street Market achieves efficient ordering and exceptional customer service with ECRS Catapult
A ECRS Case Study
Glover Street Market - Customer Case Study
Glover Street Market, a small retail business, was frustrated with its previous POS and chose ECRS after Catapult was recommended, selecting the ECRS Catapult system (including ECRS Gateway and online data backup) over AccuPos to improve ordering efficiency and overall POS performance.
ECRS implemented the Catapult POS solution and accompanying services; Glover Street Market has used the system for 3–4 years and reports improved ordering efficiency and high satisfaction. The customer cited customer service as the top benefit and rated ECRS extremely satisfied across technical support, RMA/deployment, sales, and customer care.
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