ECP
7 Case Studies
A ECP Case Study
Senior Solutions Management Group (ssmgrp), a multi-state senior living provider, faced the challenge of rapidly integrating newly acquired communities while ensuring state compliance and streamlining clinical operations. To support its growth, ssmgrp partnered with vendor ECP to implement its EHR and eMAR systems to replace disparate software and create a unified, customized approach to resident care.
ECP provided a comprehensive implementation program featuring a train-the-trainer approach and state-specific compliance addendums. The solution drastically reduced the integration timeline for new properties from 120 days to 60 days. Furthermore, ECP's eMAR system resulted in a reduction of medication errors by more than 50%, providing significant clinical benefits alongside improved operational oversight and customized care planning for residents.