ECP
7 Case Studies
Case Study: Navion Senior Solutions achieves scalable clinical consistency and exceptional medication compliance with ECP
A ECP Case Study
Navion Senior Solutions cuts medication misses to 0.1% with ECP
Navion Senior Solutions, a rapidly growing senior living provider, faced significant challenges due to clinical inconsistencies across its 50+ communities. They operated on a patchwork of different electronic systems and paper documentation, leading to disjointed medication management, a lack of visibility for leadership, and difficulty in staff training. To address this chaos and support its growth, Navion partnered with vendor ECP to standardize on its Clinical eMAR & EHR suite.
By implementing ECP's platform, Navion standardized clinical workflows and adopted a highly efficient virtual rollout model. The solution provided regional leaders with actionable oversight tools and dashboards. The results were exceptional, including a missed medication rate of just 0.1% and an industry-leading virtual onboarding process that allowed them to bring 13 new communities onto ECP in a single day. For its achievements, including managing over 8.8 million medications annually, Navion was awarded ECP’s 2024 Med Management Award.
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