Case Study: Thomas Kneale achieves Gold sustainability ratings and stronger ESG performance with EcoVadis

Small business builds big future for Thomas Kneale The benefits of reassessment with EcoVadis

Thomas Kneale, a UK-based textile company, sought to formally structure and advance its long-standing commitment to sustainability. The small business partnered with the sustainability ratings provider EcoVadis to undergo an assessment, aiming to gain an objective evaluation of its practices, identify areas for improvement, and validate its efforts for customers.

By working with EcoVadis and undergoing annual reassessments, Thomas Kneale received an actionable scorecard and expert guidance. The solution from EcoVadis enabled the company to methodically improve, increasing its overall score from 64 to 70 and achieving a Gold Medal rating for three consecutive years, placing it in the top 5% of its industry. This external validation became a key competitive advantage, helping the company secure new business and achieve a customer retention rate of over 97%. The partnership also guided internal initiatives that led to a 50% reduction in labor turnover and a 90% reduction in business travel emissions.

Thomas Kneale