Case Study: Ulula helps a leading multinational cosmetics company improve worker voice and supply chain risk detection with EcoVadis

Empowering Worker Voices With EcoVadis and Ulula

The customer, a leading multinational cosmetics company, faced challenges in its supply chain due to the reactive nature and limited accessibility of traditional social audits, which struggled to capture emerging risks and engage a diverse workforce. To address this, they partnered with vendor EcoVadis and implemented the Ulula solution to gather direct worker feedback.

The solution from EcoVadis and Ulula involved deploying a user-friendly, multilingual platform for real-time surveys and data analysis. This enabled the company to dynamically engage with 4,000 outsourced workers, resulting in high engagement, the identification and rectification of key issues like employment contracts, and the proactive mitigation of risks before they escalated.

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