Case Study: Snooze improves facilities management efficiency with Ecotrak

Snooze Improves Business Processes and Increases Efficiency with Ecotrak

Snooze, a Denver-based restaurant chain, faced significant challenges in managing maintenance requests across its 41 locations. Without a dedicated software system, the team manually tracked issues in Excel, leading to disorganization and requests being missed. To support its rapid growth, Snooze needed an efficient, operator-friendly facilities management platform and selected Ecotrak as its technology partner to replace its outdated manual process.

By implementing Ecotrak's facility management software, Snooze gained robust reporting capabilities and a streamlined system for work orders. The solution provided critical data that identified a manufacturing defect in equipment, resulting in significant cost savings, free replacement parts, and an extended warranty. The Ecotrak platform improved operational efficiency with its simple mobile app for managers and efficient vendor communication, saving the company time and money.

Snooze

Sandra Rosenthal

Director of Facilities