Case Study: Cotton Patch Cafe streamlines facilities operations with Ecotrak

Cotton Patch Cafe Works Smarter with Ecotrak

Cotton Patch Cafe, a Texas-based restaurant chain with 56 locations, faced significant operational challenges by tracking facilities invoices, repairs, and service contracts manually through phone calls and spreadsheets. This old-fashioned process was slow and time-consuming, prompting the company to seek a new Computerized Maintenance Management System (CMMS). They partnered with vendor Ecotrak to help streamline their facilities operations more effectively.

Ecotrak implemented its facility and asset management software to replace the outdated spreadsheet system. The solution provided a streamlined work order and invoice approval process, an easy-to-use mobile app for vendors, and robust reporting for maintenance spend. As a result, Cotton Patch Cafe achieved increased operational efficiency, saved time, and gained valuable actionable data and insights, allowing their team to work smarter. Ecotrak's dedicated account managers with restaurant experience were also cited as a key benefit.

Cotton Patch Cafe

Maria Johnson

Vice President of Development