Case Study: SENIORCARE EMS streamlines scheduling and reduces overtime with ECore Software’s ePro Scheduler and Tracker 2.0

SENIORCARE EMS CUSTOMER CASE STUDY

SENIORCARE EMS, a New York City ambulance service, needed a better way to manage employee scheduling, shift swaps, time-off requests, and time and attendance records. Before using ECore Software’s ePro Scheduler, the team was limited by a previous EMS scheduling system that would not allow last-minute schedule changes once the schedule was live.

With ECore Software’s ePro Scheduler and Tracker 2.0, SeniorCare EMS was able to make individual shift adjustments without rebuilding the full schedule and manage employee records more efficiently in one place. According to the customer, ECore Software helped save significant time in schedule processing, reduce overtime costs, and streamline payroll processes, while also making it easier to quickly access employee documentation and attendance history.

SENIORCARE EMS

Ross Terranova

Human Resource Manager