Case Study: LIFE EMS streamlines scheduling and timecard management with ECore Software's ePro Scheduler

LIFE EMS CASE STUDY - Customer Case Study

LIFE EMS, a full-service emergency services organization based in Grand Rapids, Michigan, needed a better way to manage scheduling and timekeeping for its 24-hour shifts. Before switching, the company used a payroll-vendor time clock and scheduling system that could not handle its shift structure effectively. ECore Software’s ePro Scheduler was introduced in 2008 to address these challenges.

With ECore Software’s ePro Scheduler, LIFE EMS streamlined scheduling, timecards, attendance, and payroll export processes into one lead Schedule Coordinator role. Within two years, the company reduced the workload on supervisors across all nine counties by eliminating much of their long-term schedule creation, monitoring, and reporting duties, while also improving support for shift pickups, swaps, and time-off requests.

LIFE EMS

Craig Martzke

LIFE EMS