Case Study: Fauquier County Department of Fire Rescue and Emergency Management achieves streamlined scheduling and reporting with eCore Software's ePro Scheduler

Fauquier County Department of Fire Rescue and Emergency Management

Fauquier County Department of Fire Rescue and Emergency Management turned to ECore Software’s ePro Scheduler after outgrowing Excel spreadsheets and a basic online EMS scheduling tool. As the department expanded, it needed a flexible, cost-effective platform that could handle increasingly complex schedules, shift rotations, and long-term growth while remaining easy for staff to use.

ECore Software implemented ePro Scheduler to streamline scheduling, employee self-service, shift pick-ups, and time management. The department also gained stronger reporting and tracking through ePro Scheduler Plus, including hours worked, unit costs, and cost center spending. According to the case study, these improvements saved significant time, supported better budgeting and staffing decisions, and delivered an estimated 10-fold return on investment from ECore Software.