Case Study: Wellington Zoo improves safety reporting and staff engagement with ecoPortal

Wellington Zoo boosts incident reporting and real-time safety transparency with ecoPortal

Wellington Zoo, a community-focused zoo in New Zealand's capital, faced the complex challenge of managing health and safety across its diverse environments, which include animal enclosures, a veterinary hospital, and construction sites. Their previous system, a fragmented combination of spreadsheets, emails, and documents, lacked transparency and efficiency. To address this, the zoo partnered with ecoPortal to implement its unified safety platform.

By adopting ecoPortal's user-friendly platform and its mobile app, ecoPortal Connect, the zoo streamlined its incident reporting and safety processes. The solution led to an immediate increase in reporting, improved data quality, and fostered a more proactive safety culture. The results included enhanced transparency that built staff trust and provided the Board with valuable real-time data for better oversight.

Wellington Zoo