Case Study: New Zealand Cricket achieves safer, real-time risk reporting with ecoPortal

New Zealand Cricket speeds incident reporting to 90 seconds with ecoPortal

New Zealand Cricket (NZC) faced the challenge of managing a complex and diverse safety landscape across its entire network, from professional stadiums to grassroots community clubs run by volunteers. Their previous disconnected systems created high barriers to reporting, leaving them without a unified view of risk or the ability to share critical safety knowledge effectively. To solve this, they partnered with ecoPortal to implement its unified, mobile-first safety management platform.

By implementing ecoPortal's platform, which featured mobile-friendly public forms launched via QR codes, NZC created a single source for safety reporting. This solution removed the need for logins, making it simple for anyone to report an incident in seconds. The result was a fivefold increase in reporting, which provided powerful, real-time trend analysis to the board and empowered the entire cricket community, enabling a proactive approach to risk management.

New Zealand Cricket (nzc)