Case Study: Pivotal Health improves clinician safety with EcoOnline's StaySafe Lone Worker solution

Pivotal Health combined a wearable panic button and lone worker app to better protect their home care clinicians

Pivotal Health, a community healthcare provider in Australia, needed a better way to protect home care clinicians who visit clients’ homes alone. To address this safety challenge, the organization looked for a lone worker solution and selected EcoOnline’s StaySafe Lone Worker app paired with a wearable panic button.

EcoOnline implemented an easy-to-use, cost-effective lone worker solution that gave staff a simple way to check in and quickly call for help in an emergency. Pivotal Health said the dashboard, precise location tracking, and dedicated onboarding support made rollout straightforward, and after more than a year of use, the company described the solution as invaluable for helping employees feel safer, even though the panic button has not yet needed to be used.

Pivotal Health

Sal Braico

Chief Executive Officer