Case Study: Hitachi Rail achieves real-time global safety reporting with EcoOnline

How they achieved this with EcoOnline

Hitachi Rail, a global rail solutions provider operating across 50 countries and 5 continents, needed a faster, more consistent way for employees to report safety events and for managers to access that information in real time. With 24,000 employees worldwide, the company also needed a solution that could integrate with existing systems and meet cybersecurity and single sign-on requirements. Hitachi Rail selected EcoOnline’s Audit Management Software and Risk Assessment Software to support its health, safety, and quality operations.

EcoOnline implemented a mobile-first EHS reporting approach that lets employees log safety events via mobile app, QR code, or laptop, with reports instantly visible to managers anywhere in the world. The platform streamlined incident reporting, automated task assignment, and improved oversight of corrective actions and risk trends. As a result, Hitachi Rail gained real-time visibility across its global operations, enabling faster, more informed decisions and setting the stage for future use of EcoOnline’s permit to work and chemical management software.

Hitachi Rail

Eduardo Lache-Chacon

Head of SHEQ