eComOne
12 Case Studies
A eComOne Case Study
DY Nutrition, a UK sports supplements brand, faced challenges in capitalizing on its loyal customer base due to a lack of a structured retention strategy and underperforming owned marketing channels. With rising acquisition costs, they partnered with eComOne to leverage the Klaviyo platform and transform their customer base into a dedicated fan base.
eComOne conducted a full audit and redesigned the customer lifecycle, building an automation suite and a strategic content program aligned with the brand's unique voice. This retention-first approach resulted in a 47% growth in Klaviyo-attributed revenue year-over-year. The vendor's strategy made Klaviyo DY Nutrition's highest-performing channel, responsible for 45.18% of total website revenue.