Case Study: Elkor increases card payment conversion by 22% with ECOMMPAY

How Elkor Increased Its Card Payment Conversion Rate by 22%

ELKOR, a leading Latvian retailer, needed to expand its online business into Estonia and the United States while localizing the payment experience and maintaining strong card payment conversion. Working with its existing global provider was limiting because it could not easily add new payment methods or tailor the checkout flow for new markets, and ELKOR’s online card conversion was only around 60%.

ECOMMPAY implemented a customized payment page integrated into ELKOR’s webshop, with dedicated support, local payment methods, and options such as Visa, Mastercard, Apple Pay, Google Pay, payment links, partial refunds, and chargeback handling. As a result, ECOMMPAY helped ELKOR raise online card payment conversion from 60% to 82%, improve customer trust, and reduce fraud.

Elkor

Gunārs Vizulis

Chief Purchasing Officer