Case Study: KOL Foods achieves real-time ERP-powered ecommerce with ECommerce Partners

KOL Foods simplifies AS400 ERP integration with ECommerce Partners after 3+ years of partnership

KOL Foods, a leading provider of Kosher food products, faced challenges with an outdated and difficult-to-manage ERP system, which made updating their ecommerce site slow and costly. They struggled with manual price management for per-lb products and had fragmented systems for inventory and fulfillment. To address these issues, they partnered with ECommerce Partners for a BigCommerce solution.

ECommerce Partners implemented a custom BigCommerce build integrated with the AS400 ERP via the ECX platform, centralizing operations. They developed a custom app for real-time per-lb pricing and a modern theme for an improved user experience. The solution included integrations for shipping and customer support. The vendor’s work resulted in real-time pricing updates and launched a three-plus-year ongoing partnership of maintenance and optimization.

KOL Foods