eComEngine
31 Case Studies
A eComEngine Case Study
Distil Union, a company that sells men's wallets and accessories, was facing the challenge of generating product reviews after launching on the competitive Amazon marketplace. They needed to increase their low review rate to help showcase their brand to potential customers and turned to eComEngine's FeedbackFive service for a solution.
eComEngine implemented FeedbackFive to automatically send customized, SKU-specific review requests to recent buyers. This solution allowed Distil Union to connect with customers following a sales boom. The result was a 400% increase in their review rate, which jumped from 2% to 10%, significantly contributing to their sales success on Amazon.