eComEngine
31 Case Studies
A eComEngine Case Study
Brushee, a portable oral care product company, faced the challenge of manually requesting Amazon reviews for each customer order, a time-consuming process that was impractical as their business grew. To efficiently generate the crucial social proof needed to build trust and increase conversions, they turned to FeedbackFive by eComEngine.
eComEngine's FeedbackFive provided an automated solution for sending Amazon's compliant Request a Review messages, saving Brushee significant time. The platform's intuitive interface, daily reporting, and at-a-glance dashboard allowed the company to easily monitor performance and customer insights. As a result, Brushee successfully automated its review generation strategy, which continues to play a pivotal role in its marketing and growth, with the product now accounting for 90% of their revenue on Amazon.