Case Study: Distil Union Achieves a 400% Review Rate Increase with eComEngine’s FeedbackFive

400% Review Rate Increase with FeedbackFive

Distil Union, a private label seller of men’s wallets, cell phone cases, and other accessories on Amazon, was struggling to generate enough product reviews as it began activating products on the marketplace. With a strong product but a low customer review response rate, the company needed a better way to encourage buyers to leave feedback. eComEngine’s FeedbackFive was the tool they turned to for help.

Using eComEngine’s FeedbackFive, Distil Union automated seller feedback and product review requests to recent buyers, including customized SKU-specific messages and product links. The result was a jump in review rate from about 2% to 10%, a 400% increase, helping Distil Union boost visibility and sales on Amazon.

Distil Union

Nate Justiss

Distil Union