Case Study: San Joaquin RTD achieves on-demand, accessible MaaS and streamlined operations with Ecolane DRT

San Joaquin RTD - Customer Case Study

San Joaquin RTD in Stockton, California needed a Mobility-as-a-Service solution to offer same‑day trips for the general public and riders with disabilities, including secure in‑app credit card payments, mapped service‑area displays, and more efficient internal operations. They selected Ecolane to deliver the technology, deploying Ecolane DRT scheduling and dispatch software, Ecolane Touch Screen MDTs with Android turn‑by‑turn navigation, and an advanced mobile app for booking, payments, and push notifications.

Ecolane implemented automated scheduling and dispatch, driver MDTs, and a rider portal that enables on‑the‑fly registration, trip booking, secure card payments, and real‑time notifications—supporting same‑day demand‑response service and expanded rural coverage through RTD Van Go!. The result: San Joaquin RTD reports streamlined operations, greater rider control via the mobile app, and strong vendor support from Ecolane in rolling out and sustaining the program.

San Joaquin RTD

Donna DeMartino

Chief Executive Officer