Case Study: Face the Future drives higher loyalty, AOV, and customer spend with EcoCart

Face the Future drives 3X more spend with EcoCart

Face the Future, a UK-based skincare and cosmetics company, sought a way to further engage its customers and deepen its commitment to sustainability initiatives for its most loyal shoppers. To address this challenge, they partnered with the vendor EcoCart and their service for enabling climate positive orders.

EcoCart's solution integrated climate positive orders into Face the Future's loyalty program, allowing customers to earn extra points by supporting global forestry projects. This strategy, which also relieved the company of the financial burden of offsetting, resulted in a 130% higher average order value from loyalty members, a 200% increase in purchases per customer, and loyalty members spending three times more than non-members.

Face the Future