Case Study: Interflora achieves tailored operational efficiency with ECIT

Interflora processes 600,000 orders a year with ECIT

Interflora, a global flower delivery cooperative, needed a tailored financial and administrative solution to manage its complex operations involving hundreds of independent florists. Their challenge was to efficiently reconcile a high volume of online payments and coordinate with their members. They partnered with vendor ECIT for a customized system that could integrate with their online store.

ECIT implemented a suite of integrated services including a financial system for payment reconciliation, the Easit CRM for membership management, and later took over payroll processing. The solution provided Interflora with efficient, automated processes for handling approximately 600,000 annual orders. As a result, Interflora achieved seamless coordination with its members and suppliers, and felt well-supported by a vendor that deeply understood their unique business model.

Interflora