Case Study: EOE Furniture achieves growth and operational agility with ECi TeamDesign

TeamDesign Serves as True Technology Partner for Online Dealer

EOE Furniture is a Cincinnati-based office furniture dealership that transformed from a traditional contract operation into a lean, virtual organization with just six employees. As it shifted to serving smaller, emerging companies and outsourcing many functions to keep costs variable, it needed a technology platform that could support remote work and integrate its sales, design, and operational processes. ECi TeamDesign provided the core system helping EOE manage this new business model.

ECi TeamDesign worked closely with EOE Furniture through major organizational change, offering flexible software plus responsive technical support and guidance whenever needed. The platform enabled the dealership to operate virtually, streamline access for sales support and designers, and maintain continuity through the downturn. With ECi TeamDesign as a long-term partner, EOE Furniture emerged growing and profitable after reducing headcount from 22 employees to 6.

EOE Furniture

Jay Schuermann

EOE Furniture