Case Study: Mitchell Supply achieves greater productivity and profitability with ECi Spruce

Spruce Software for Building Materials Dealers Brings New Level of Productivity and Profitability

Mitchell Supply, a third-generation lumber and building materials dealer in Castlegar, British Columbia, had outgrown its generic POS system, which lacked the back-office functionality and industry-specific features needed to manage a growing, increasingly complex operation. As business expanded, the team needed a better way to improve productivity, transparency, and control across sales, inventory, purchasing, and accounting.

ECi Spruce implemented Spruce business management software for building materials dealers, giving Mitchell Supply real-time visibility from quote to payment, faster checkout searches, and streamlined special-order processing. The result was greater accountability, cleaner paper trails, stronger customer service, and more stable operations, helping Mitchell Supply become more productive and profitable with no loss of functionality during the transition.

Mitchell Supply

Chris Knegt

Mitchell Supply