Case Study: Roncelli Plastics achieves renewed profitability and shop-wide efficiency with ECI Software Solutions' JobBOSS

Roncelli Plastics - Customer Case Study

Roncelli Plastics, a 38‑year‑old plastics machine shop in Monrovia, CA, faced a post‑9/11 downturn that left margins thin, managers hoarding knowledge, and leadership without clear visibility into sales rep performance or new‑customer profitability. To regain control and futureproof the business, Roncelli Plastics expanded its use of Exact JobBOSS (JobBOSS) from ECI Software Solutions as the core business management system across the company.

Using ECI Software Solutions’ JobBOSS company‑wide, Roncelli Plastics implemented automated scheduling, priority coding, employee performance tracking, and detailed sales and estimating reports. The results were measurable: sales grew from $5.5M (2001) to $11.5M (2007), quote‑to‑job hit rate rose from 53% to 61%, daily scheduling time fell from 8 to 2 hours, estimating time per job dropped from 30 to 7 minutes with a 70% improvement in estimating accuracy, on‑time delivery climbed to 97–99%, lead time shortened to three weeks or less, inventory accuracy reached 99.9%, and the shop achieved ISO AS9100 certification — all enabled by JobBOSS from ECI Software Solutions.

Roncelli Plastics

Gino Roncelli

Chief Executive Officer