Case Study: Nielson’s Building Center achieves a simplified, low‑cost cloud POS with ECi Software Solutions’ RockSolid MAX

RockSolid MAX™ Software Puts Hardware and Lumber Business on the Right Track

Nielson's Building Center, a long-standing hardware and lumber retailer in Point Roberts, Washington, faced an aging, homegrown business system that was not modern, was cumbersome to use, and required too much maintenance. Seeking simplicity, lower upfront costs, and easy remote access, Nielson’s chose the RockSolid MAX cloud-based POS and management solution from ECI Software Solutions.

ECI Software Solutions implemented RockSolid MAX, providing a much lower initial investment than server-based alternatives, 24/7 remote access, seamless Do it Best integration, and faster item setup (often a keystroke or two). The conversion went smoothly with strong technical support and online training; employees adopted the system quickly and Nielson’s reported immediate productivity gains in item lookup, ordering and overall ease of use.

Nielson's Building Center

Lorne Nielson

Nielson's Building Center