Case Study: Taylorsville Hardware achieves 35% sales growth and cuts statement prep from 8 hours to under an hour with ECI Software Solutions (RockSolid MAX)

RockSolid MAX™ software is a key component to a miraculous business turnaround

Taylorsville Hardware, a family-run store in Taylorsville, Kentucky, faced slow, paper-based operations, poor checkout receipts, and monthly statements that could take up to eight hours to prepare. To modernize and support growth, they partnered with ECI Software Solutions and deployed the RockSolid MAX cloud-based software for hardware stores.

ECI Software Solutions implemented RockSolid MAX with hands-on technical support, training, and cloud hosting so upgrades, backups, and maintenance are handled for the store. The solution cut statement processing to less than an hour, delivered itemized receipts for faster checkout and easier returns, and helped drive a 35% sales increase and more than 300 new Facebook likes in three months — outcomes the Taylorsville Hardware team attributes to ECI Software Solutions.

Taylorsville Hardware

Gwynn Oliver

Taylorsville Hardware