Case Study: Railroad Avenue Supply Company achieves faster invoicing, lower costs and simplified inventory with ECI Software Solutions' RockSolid MAX

RockSolid MAX™ Hardware Store POS System Brings New Benefits on Multiple Levels

Railroad Avenue Supply Company, an Ace Hardware store in Stamford, NY, faced slow, paper-based processes that made invoicing costly and time-consuming, inventory counts tedious and disruptive, and nightly backups and maintenance a daily burden. To address these issues they implemented RockSolid MAX, the hardware store POS software from ECI Software Solutions.

ECI Software Solutions deployed the cloud-based RockSolid MAX system, which eliminated daily backups and automatic updates, converted invoices to easily retrievable PDFs, and automated inventory tracking so counts can be scanned without closing the store. The switch cut monthly statement preparation from a full morning to about two hours, reduced monthly maintenance costs by at least $100, sped customer responses, and produced measurable time and postage savings for Railroad Avenue Supply Company.