Case Study: Toronto Lumber achieves 50% time savings and clearer business insights with ECI Software Solutions' RockSolid MAX

RockSolid MAX™ brings productivity gains, greater business insights to independent hardware and lumber retailer

Toronto Lumber, a family‑run independent hardware and lumber retailer in Toronto, Kansas, was hampered by an outdated DBMS that ate up employee time, forced staff to work after hours to assemble orders, and required eight hours to calculate sales tax—while high technical support costs and limited local IT made matters worse. Seeking a tailored solution with visibility across purchasing, inventory and accounting, Toronto Lumber chose RockSolid MAX™ from ECI Software Solutions.

ECI Software Solutions deployed RockSolid MAX™, a cloud‑based, fully integrated POS and workflow system that links purchasing, inventory, accounting and order tracking and includes training and ongoing support. The result: faster, easier searches and order tracking, elimination of after‑hours work, sales‑tax processing reduced from eight hours to about 30 minutes, overall task time cut in half, and the capacity to take on significantly more business.

Toronto Lumber

Jessie Hoag

Office Manager