Case Study: Ravenna Lumber achieves major time savings and productivity gains with ECi Software Solutions' RockSolid MAX POS

RockSolid MAX® POS Software Improve Efficiency and Productivity

Ravenna Lumber, a family-owned lumber and hardware store near Grand Rapids, faced intense local competition and operational strain from excessive paperwork and limited access to timely business information. To support its customer-focused strategy, Ravenna Lumber partnered with ECI Software Solutions to implement the RockSolid MAX POS system.

ECI Software Solutions delivered the cloud-based RockSolid MAX POS and document management solution, reducing paperwork, speeding checkout, and surfacing up-to-the-minute business data. Results included end-of-month reporting shrinking from a full day to a few clicks, monthly statements taking at least half a day less, quotes completed 30–45 minutes faster, and staff time freed to concentrate on customer service — measurable gains in efficiency and productivity for Ravenna Lumber.

Ravenna Lumber

Bryan Patterson

Ravenna Lumber