Case Study: Miller's Ace Hardware achieves streamlined, modern operations and faster inventory & accounting with ECI Software Solutions' RockSolid MAX

RockSolid MAX POS Software for Hardware Stores Keeps Independent Competitive with the Big Boxes

Miller's Ace Hardware, a fifth-generation, independently owned hardware store in Pittsburgh, faced running the business on pen and paper with limited computer experience and needed a modern POS, inventory management, general ledger and a direct Ace Hardware interface to position for future growth. They chose RockSolid MAX, the cloud-based POS/ERP solution from ECI Software Solutions.

ECI Software Solutions implemented RockSolid MAX with strong, personalized support during a ground-up conversion; within two months staff were independently using the Windows-based system, the Ace interface and inventory/POS worked seamlessly, and the general ledger that once took hours now requires just a couple of keystrokes. The outcome was streamlined operations, empowered employees who can spend more time serving customers, clearer business insights, and a scalable platform for continued growth.

Miller's Ace Hardware

Kurt Miller

Miller's Ace Hardware