Case Study: Loa Builders Supply achieves multi-store expansion, lower costs, and streamlined order management with ECI Software Solutions' RockSolid MAX

RockSolid and RockSolid MAX keep building materials supplier on a strong growth track

Loa Builders Supply, a two-location building materials retailer in Loa and Escalante, Utah, was facing high costs and poor usability with its previous Eagle/Activant system, which made adding a second store impractical and required burdensome hardware and support. To solve these challenges, Loa switched to RockSolid (and later the cloud-based RockSolid MAX) from ECI Software Solutions to gain a more user-friendly, scalable POS and management platform.

ECI Software Solutions implemented RockSolid and then RockSolid MAX, moving Loa to a cloud-based system that eliminated server maintenance, lowered overall fees (Loa paid less to run two stores than it had for one previously), and enabled 24/7 access, inter-store inventory visibility, and end-to-end order-to-invoice tracking. The move delivered faster operations, strong support during migration, ongoing upgrades, and a measurable positive return on investment for Loa Builders Supply within about a year.

Loa Builders Supply

Greg Pace

Member