Case Study: Boland’s Ace Hardware achieves 35% fee savings and faster, more reliable payments with ECI Software Solutions

Move to NET1® Payment Solutions Brings Big-Time Fee Savings, New Efficiencies to Credit Card Processing

Boland’s Ace Hardware in Chapin, South Carolina faced the end of support for its PCCharge solution, frequent system crashes, manual nightly batching, and complex monthly reconciliation. To address these challenges they moved to ECI Software Solutions’ NET1 Payment Solutions (with RockSolid assisting the conversion), seeking a more reliable, easier-to-manage payment processing platform.

ECI Software Solutions implemented NET1 to automate batching, simplify statements and speed deposits, delivering measurable results: roughly 35% savings on bank and credit card fees, next-day deposits instead of 4–5 day delays, checkout times improved by 3–5 minutes, monthly statements reduced from about 30 pages to four, and no downtime since the switch—boosting cash flow, efficiency, and customer service.

Boland’s Ace Hardware

Leigh Ann Whitticar

Boland’s Ace Hardware